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Because Your Satisfaction is our ultimate Goal…
Dear Customer,
In our ongoing efforts to meet your Total Satisfaction, we are seeking your
opinion on the quality of our services, as well as your particular suggestions
for improvement.
Because we value your assessment, please take a few minutes of your precious
time to answer our questions today, and help us improve our services to you
tomorrow!
Your Feedback on our Sales & After- Sales Services (for
Arope Policyholders only)
How would you qualify Arope Sales Team attitude and
services in general?
Professional
Satisfactory
Unprofessional
After purchasing your Insurance Policy from Arope, did
you receive regular contacts from our Sales staff?
Frequently
Only
Once Just
upon Policy Renewal
Do you receive regular updates about Arope New
Products & Special Offers?
Frequently
Rarely
Never
Are you comfortable with the amount of Sales calls
received from Arope (Follow-up on Claims Settlement, Reminders on Renewal
Dates, etc.)?
Extremely
Satisfactory
Not
at all
Your Assessment of our Claims Handling Services
Do you find our Claims servicing personnel helpful and
friendly?
Extremely
Satisfactory
Not
at all
How would you qualify Arope's Handling of your claim?
Fair
Somehow
Fair Very
Unfair
How would you rate the Speed of Claims Settlement?
Quick
Acceptable
Very
Slow
Your Overall Satisfaction
Are you satisfied with Arope Services in general?
Very
Satisfied Somehow
Satisfied Not
Satisfied
Do you have any additional comments, and what in your
opinion, should Arope improve in order to meet your total satisfaction?
Personal Information
Please help us update our Client Database in order to send you
Regular news and updates on Arope services, by filling in the below Personal
Information Data. Thank you.
Do you have an Insurance Policy with Arope or any
other insurance company?
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